GUARANTEE, COPYRIGHT, PRIVACY AND DISCLAIMER

When you order on the Internet with a credit card, you will be on a secure server. You should see the padlock “closed” symbol on your computer.

Money Back Guarantee on Publications

We are confident that you will find our publications contribute to your efficiency and productivity and that they are cost effective. We back that confidence with a money back guarantee. You will be charged only for shipping, and be expected to pay return shipping charges. Just email support@imp-tech.com within 14 calendar days of receipt. We will ask you to return any paper products we shipped to you, to destroy any that you printed from our electronic products, and certify that any electronic files, forms, etc. have been deleted from your drives. If the product was obtained by mail we will ask you to pay return postage and return the product in good condition so it can be resold.

Guarantees are unique to each of the seminars, workshops and other products and services.

If the program is cancelled, we will notify you at least 72 hours in advance. If you cancel, unless otherwise stated, we will refund your registration, less a processing charge of $25, if you notify us at least 72 hours in advance. Other guarantees, if any, are stated with the descriptions or in the registration form. For more information please contact support@imp-tech.com.

Copyright, License And Disclaimer

To allow us to bring you these powerful tools at minimum cost we both agree that:

1. We encourage, and give you explicit permission to modify the electronic documents (Outsourcing or Insourcing: Securing a Successful Clinical Engineering Program, and e-Essentials: EC Knowledge and Assessment) we provide in order to tailor them to your purpose. You will keep the footer in each copy to acknowledge the source of the original copyrighted material. Improvement Technologies, LLC reserves all rights and grants you a license to personalize the electronic materials we publish.
2. Each copy purchased is restricted to a single corporation/organization on a single campus, along with its local ambulatory care facilities. Multiple facilities require individual licenses or a license for multiple facilities.
3. We believe the information is accurate at the time of publication. You agree that the authors and Improvement Technologies, LLC have made a sincere effort to provide timely, accurate information and that it is your responsibility to verify the material prior to use and prior to acting on this information.

INFORMATION PROVIDED IN ANY PUBLICATION YOU ORDER FROM US, OR ON THIS WEBSITE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM INFRINGEMENT.

Disclaimer For Consulting Referrals

We stand behind our own consulting efforts. As a service to the healthcare community, we will attempt to introduce you to other consultants. We cannot, and do not, assume any responsibility for the relationship you develop or for their performance.

Privacy

WE RESPECT YOUR PRIVACY

When you buy a publication
We ask for information to enable us to bill and deliver the product. We will also ask for information that enables us to contact you if there are updates, delays or questions about your order, and to learn about your satisfaction with our products. We may use this information to analyze and improve our marketing and sales efforts. We would like to contact you with information about new products and services. You can choose not to receive these communications.

We use a reliable and well-known credit card processor. If you order online, the credit card intermediary handles that transaction. If you order by mail with a credit card or check, we retain the credit card or checking account information only long enough to fulfill your order and comply with our guarantee policy.

We will not share your personal information with anyone unless one of our affiliates supplies the product you order. In that case, we will share the information required to fulfill your order (but not the credit card, checking account or other financial account information you give us) and to permit the supplier to track sales. Our affiliates have agreed that they will not share your information with any other person or firm. They will ask for your permission before adding you to a mailing list.

If you follow a link to another site, please read their privacy policy as we have no control when you visit that site.

When you register to ask a question or to allow us to send email or snail mail
Our registration form will ask for information such as your name, title, employer, e-mail address, and zip code. We collect this to help us serve you, and for market and sales analyses. If we believe one of our affiliates is the best source of the information you seek, we will forward your question and identification to the affiliate. Our affiliates have, in turn, agreed that they will not use your identifying information (name, address, email address, etc.) for any purpose except to respond to your inquiry unless you give them permission.

When you visit our site
We may log standard information such as your IP address, which identifies your location and Internet Service Provider, your web browser and operating system, along with the address of the page that brought you to our site and the addresses of pages you visit on our site.

When you contact another company or person through a link found on our site
When you leave our site we have no control over your communication with any other site. We cannot guarantee privacy or offer any assurances. You should be aware of the policies of any sites you visit.

Changing the information we have on file
Please contact us to update your mailing address, to opt-in or opt-out of our mailing list or to notify us of any other change. You can do this here.

Change without notice

We may need to alter these policies and disclaimer. We will endeavor to provide you with maximum privacy. If we alter these policies or disclaimer we will update this webpage.

Questions

If you have questions about the guarantees, copyright, privacy notice or disclaimers, email us and you may also call us at 520/721-2856.

Trademarks Word® and Excel® are trademarks of Microsoft Corporation. The Environment of Care® is a trademark of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). The Improvement Technologies® logo is a trademark of Improvement Technologies, LLC. Improvement Technologies, LLC is not affiliated with either organization.